The biggest tech story heading into South by Southwest was Uber—and not just the company’s desperate need for a COO or its issues addressing sexual harassment claims. Last year, the city of Austin started requiring ride-hailing companies to fingerprint the drivers to ensure passenger safety. Uber and chief rival Lyft decided to leave the city in protest. Techies descending on Austin for SXSW’s interactive programming were concerned: How would everyone get around the city without apps?
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